Comment fonctionne la procédure de retour sous garantie ?
The distributor for Argentina is:
ARIES COMERCIAL SA
Tel: +54 (0) 11 47 88 33 70
Mail: info@aries-comercial.com
Web: aries-comercial.com
The distributor for Australia is:
DIGGARI P/L
Tel: +61 (0) 3 90 9000 20
Mail: info@diggari.com.au
Web: diggari.com.au
The distributor for Austria is:
FUNBIKE GMBH
Tel: +43 (0) 6245 70707 0
Mail: service@funbike.at
Web: ortlieb.com/at_de
The distributor for Benelux is:
TCK Sports Group
Tel: +31 (0) 45 211 0888
Mail: klantenservice@ortlieb.nl
Web: ortlieb.com/nl_nl
The distributor for Brasil is:
ZAKEN IMPORTAÇÃO e EXPORTAÇÃO Ltda.
Tel: +55 (0) 11 4243 7348
Mail: info@zaken.com.br
Web: zaken.com.br
The distributor for Canada is:
NRG ENTERPRISES Ltd.
Tel: +1 (0) 250 352 2099
or +1 (0) 800 665 4362
Mail: info@ortlieb.ca
Web: ortlieb.ca/
The distributor for Chile is:
KOMAX SA
Tel: +56 (0) 9 8232 8154
Mail: contacto@andesgear.cl
Web: andesgear.cl
The distributor for China is:
JIRE (Wenzhou) Commercial and Trading Co., Ltd.
Tel: +86 0577 2897 5858
Mail: grbikechina@dingtalk.com
The distributor for Colombia is:
14 OCHOMILES
Tel: +57 (0) 310 488 9714
Mail: info@14ochomiles.com
Web: 14ochomiles.com
The distributor for Czech Republic & Slovakia is:
KOLOMOTION s.r.o.
Tel: +420 (0) 777 298 229
Mail: azub@azub.cz
Web: azub.cz
The distributor for Denmark & Sweden is:
BIKE TOYZ ApS
Tel: +45 (0) 86 99 00 58
Mail: info@biketoyz.dk
Web: biketoyz.dk
The distributor for Finland is:
NORTH-WEST IMPORT OY
Tel: +358 (0) 400 538 096
Mail: klaus@northwestimport.fi
Web: northwestimport.fi
The distributor for France (Bike) is:
CYFAC INTERNATIONAL
Tel: +33 (0) 2 47 24 67 42
Mail: commandes@cyfac.fr
Web: b2b.cyfac.fr/
The distributor for France (Outdoor) is:
SPORTPULSION
Tel: +33 (0) 4 50 46 50 50
Mail: info@sportpulsion.fr
Web: sportpulsion.fr
The distributor for Germany is:
ORTLIEB HEADQUARTERS
Tel: +49 (0) 9872 800 0
Mail: info@ortlieb.com
Web: ortlieb.com/de_de
The distributor for Hungary is:
GREEN SERPENTINE Kft.
Tel: +36 30 650 4466
Mail: info@serpentine.hu
Web: serpentine.hu
The distributor for India is:
Ensign Sports
Mail: ensignsports@gmail.com
Web: ensignsports.com
The distributor for Island is:
Örninn
Tel: +354 588 9890
Mail: orninn@orninn.is
Web: orninn.is
The distributor for Italy is:
DSB s.r.l.
Tel: +39 035 48 24 273
Mail: info@dsb-bonandrini.com
Web: dsb-bonandrini.com
The distributor for Japan is:
PR INTERNATIONAL, INC.
Tel: +81 (0) 52 774 8756
Mail: info@printernational.co.jp
Web: g-style.ne.jp
The distributor for Latvia is:
GANDRS Ltd.
Tel: +371 (0) 67 61 4775
Mail: gandrs@gandrs.lv
Web: gandrs.lv
The distributor for Lithuania is:
UAB PROSPORT.LT
Tel: +370 686 74757
Mail: info@prosport.lt
Web: prosport.lt
The distributor for Malaysia is:
GLOBAL GARMENT TRADING CO
Tel: +60 (0) 12 3307033
Mail: ggtsport@gmail.com
The distributor for Mexico is:
SCHUBERTH MÉXICO S.A. DE C.V.
Tel: +52 (55) 5396 0639
Mail: contacto@schuberth.com.mx
The distributor for New Zealand is:
OUTSIDER MOUNTAIN SPORTS
Tel: +64 (0) 3 310 6401
Mail: sales@oms.co.nz
Web: oms.co.nz
The distributor for Norway is:
UTE DEPOT AS
Tel: +47 (0) 7241 1255
Mail: post@utedepot.no
The distributor for Poland is:
BIKEMAN
Tel: +48 (0) 22 673 8348
Mail: info@bikeman.pl
Web: bikeman.pl
The distributor for Romania is:
SportGuru SRL
Tel: +40 (0) 213109999
Mail: contact@SportGuru.ro
Web: sportguru.ro
The distributor for Russia & Belarus is:
X-RETAIL LLC
Tel: +7 (0) 499 2133230
Mail: robert.agayan@gmail.com
The distributor for Singapore is:
GEAR FITTERS Pte Ltd
Tel: +65 (0) 6515 9363
Mail: info@exponentasia.com.sg
The distributor for Slovenia is:
PE BIKE CENTER MARIBOR
Tel: +386 2 420 18 36
Mail: info@bike-center.si
Web: bike-center.si
The distributor for South Korea is:
IL INTERNATIONAL
Tel: +82 (0) 31 383 0931
Mail: info@citybike.co.kr
Web: citybike.co.kr
The distributor for Spain & Portugal & Andorra is:
VIC SPORTS AFERS, S. L.
Tel: +34 (0) 972 26 82 99
Mail: info@ortlieb.es
Web: ortlieb.com/es_es
The distributor for Switzerland is:
GECKO SUPPLY GMBH
Tel: +41 (0) 44 273 1801
Mail: geckos@geckosupply.com
Web: ortlieb.com/ch_de
The distributor for Taiwan is:
OVER EDGE ENTERPRISE CO., Ltd.
Tel: +886 (0) 2 891 46 009
Mail: overedge@ms12.hinet.net
Web: urban-aktive.com
The distributor for Thailand is:
K-TRADE INTERNATIONAL CO., Ltd.
Tel: +66 (0) 2711 4700
Mail: info@k-trade-international.com
Web: urban-aktive.com
The distributor for Turkey is:
Accell Bisiklet San ve Tic A.S.
Tel: +90 23621300 45
Mail: info@accellbisiklet.com.tr
Web: accellbisiklet.com.tr
The distributor for U.K. & Ireland is:
LYON EQUIPMENT Ltd.
Tel: +44 (0) 15396 24040
Mail: info@lyon.co.uk
Web: ortlieb.com/uk_en
The distributor for U.S.A. is:
ORTLIEB USA
Tel: +1 (0) 253 833 3939
or +1 (0) 800 649 1763
Mail: info@ortliebusa.com
Web: ortlieb.com/usa_en
The distributor for Ukraine is:
Premium Bike
Tel: +057 714 22 49
Mail: premiumbike@ukr.net
Web: premiumbike.com.ua
Please visit our repair page for Germany
Please visit our retrofit page for Germany
Please visit our warranty return page for Germany
Please visit our repair page for Austria
Please visit our retrofit page for Austria
Please visit our warranty return page for Austria
Please visit our repair page for Canada
Please visit our retrofit page for Canada
Please visit our warranty return page for Canada
Please visit our repair page for Switzerland
Please visit our retrofit page for Switzerland
Please visit our warranty return page for Switzerland
Please visit our repair page for Spain
Please visit our retrofit page for Spain
Please visit our warranty return page for Spain
Please visit our repair page for Italy
Please visit our retrofit page for Italy
Please visit our warranty return page for Italy
Please visit our repair page for Benelux
Please visit our retrofit page for Benelux
Please visit our warranty return page for Benelux
Please visit our repair page for the United Kingdom
Please visit our retrofit page for the United Kingdom
Please visit our warranty return page for the United Kingdom
Please visit our repair page for the United States of America
Please visit our retrofit page for the United States of America
Please visit our warranty return page for the United States of America
Conditions
- Si tu n'es pas sûr que ton boîtier soit couvert par la garantie, lis nos conditions de garantie.
- Les conditions peuvent varier d'un pays à l'autre. Vérifie auprès de ton distributeur local pour connaître les conditions exactes.
- La garantie ne couvre pas l'abrasion du matériel, les trous, les déchirures, les coupures ou autres dommages qui surviennent à la suite d'une variable ou d'un événement extérieur (par exemple, un accident de vélo).
- Tous les produits retournés pour réparation doivent être dans un état propre car seuls les produits propres peuvent être réparés.
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