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Ordering from ORTLIEB

The entire ORTLIEB range of products is available to order through our website.
These will be delivered directly to your home by our ORTLIEB partner in the UK, Lyon Equipment Ltd.
Whilst our product is made in Germany, all orders placed from the UK are shipped from a UK warehouse and delivered within 2-3 working days. You will not be charged import duty or taxes in addition to the final transaction value.
Our service provider Arendicom will process the order.

Where and how can I pay?
+ Payment is made to our service provider Arendicom (e-shop-direct.com)
+ You can use most common payment methods, including credit cards and PayPal
+ he terms and conditions of e-shop-direct.com can be viewed during the order process or can be read here.

Shipping costs
+ Free shipping on orders over £50
+ Other orders incur a £3.95 shipping charge

How do I return a unwanted product?
+ Unwanted products can be returned at the buyer’s expense. Please send the goods in their original packaging to:
Lyon Equipment Ltd
Ortlieb Returns
Units 3-7 Tebay Business Park
Old Tebay
CA10 3SS

+ The return period is 14 days from receipt of goods

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